Legal

Privacy Policy.

What we collect, why we collect it, and the controls you have.

Last updated: May 1, 2026

1. What we collect

We collect the minimum information needed to run the service:

  • Account data: name, email, Discord username
  • Billing data: handled by our payment processor (Stripe / Paddle); we store only the last 4 digits and the country
  • Usage data: which tools you launch, login timestamps — used to detect account sharing and improve reliability
  • Support content: any messages you send us via email or Discord tickets

2. How we use it

  • To grant you access to the toolkit and Discord
  • To process payments and refunds
  • To prevent fraud and account sharing
  • To send transactional emails (receipts, new-tool notifications you opted into)
  • To respond to support requests

3. What we don't do

We don't sell your data. We don't share it with advertisers. We don't load third-party ad pixels on logged-in dashboards.

4. Cookies & analytics

The marketing site uses a single privacy-respecting analytics tool (Plausible) — no cookies, no cross-site tracking. The member dashboard uses a session cookie to keep you logged in. That's it.

5. Subprocessors

We use vetted third parties for specific functions:

  • Stripe / Paddle — payment processing
  • Discord — community + tool delivery
  • Cloudflare — DNS, CDN, DDoS protection
  • Postmark — transactional email

6. Data retention

We keep account data for as long as your membership is active. After cancellation, we keep billing records for 7 years (legal requirement) and delete everything else within 90 days unless you ask sooner.

7. Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it. Email privacy@ecomtools.io from the address on your account and we'll respond within 30 days.

8. Children

Tool Club is not intended for anyone under 18. We don't knowingly collect data from minors.

9. International transfers

Our infrastructure is hosted in the EU and the US. By using the service you consent to your data being processed in those regions.

10. Changes

If we make material changes to this policy we'll notify you by email and update the date at the top. Continued use after that means you accept the new policy.

11. Contact

Privacy questions? Email privacy@ecomtools.io.

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